This document sets out the shipping
policy that applies to customers that make a purchase at www.fabfiola.com. If you have
any questions, please contact our customer service team on info@fabfiola.com
Shipping Options & Delivery Costs
We offer the following shipping
options - you will be asked to select a shipping method at checkout.
- Free standard shipping with tracking on orders above $100
- Shipping charges will be shown automatically based on the distance and weight of the products.
- Flat rate priority shipping for 6.99 + tax
Order Processing Time
We sell our products only if we have the products in our San Antonio warehouse, which means what ever you see on the website is already available in San Antonio.
All order placed will be shipped within 24 hours. All orders placed during the weekend or on a
public holiday will be sent from our warehouse on Monday or on the next
business day.
Delivery Address & P.O. Boxes
Please note that we are unable to
modify the delivery address once you have placed your order. We are sorry but
we do not ship to P.O. boxes.
International Orders
Currently we only deliver to USA and Canada.
Tracking Your Order
Once your order has been dispatched,
we will send you a confirmation email with tracking information. You will be
able to track your package directly on the carrier’s website.
Returns, Refunds, and Exchanges
We want you to be completely happy
with your purchase - please read our return & refund policy for detailed
information about our processes.